PK07 Game Privacy Policy – How We Handle Your Data

1. Introduction

Welcome to PK07 Game. We are committed to protecting the personal information of everyone who visits or uses our platform. This Privacy Policy sets out what data we collect when you create an account, make a deposit, play a game or interact with our customer support team.

By registering on PK07 Game or continuing to use the platform, you confirm that you have read and understood this policy. This document should be read alongside our Terms and Conditions, which govern your overall use of the platform.

If you have any questions about how your data is handled, our support team is available 24/7 and can be reached via the contact details at the bottom of this page.

2. What Information We Collect

We collect two broad categories of information: information you provide directly to us, and information that is generated automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and phone number
• Residential address
• Payment details including your JazzCash number, Easypaisa account, Raast ID, bank account details or card information as applicable to the deposit method you choose
• Identity verification documents when requested (such as a copy of your CNIC)
• Any messages or information you share with our support team

Information collected automatically:

• Your IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited on the platform and time spent on each section
• Game history, betting activity and transaction records
• Login timestamps and session duration
• Cookie and tracking data as described in the Cookies section below

3. How We Use Your Information

Every piece of data we collect serves a specific and legitimate purpose. We do not collect information just because we can – it all goes towards making your experience on PK07 Game secure, smooth and personal to you.

When we send you promotional communications – such as updates about new PSL betting markets, Slot tournaments or bonus offers – we do so based on your account activity and preferences. You can opt out of marketing messages at any time by contacting support.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contract performance: Processing your registration details, deposits, withdrawals and game transactions is necessary to fulfil the service agreement between you and PK07 Game.
• Legitimate interest: We use certain data – such as login activity and device information – to protect the security of the platform and prevent fraud, which is in both your interest and ours.
• Legal obligation: In some cases we are required to collect and retain certain data – for example, for anti-money laundering compliance or identity verification purposes.
• Consent: Where we rely on consent – such as for optional marketing communications – you can withdraw that consent at any time without affecting the services provided to you.

5. How We Share Your Data

PK07 Game does not sell, rent or trade your personal information with third parties for their own marketing or commercial purposes. We only share data where it is strictly necessary to provide the platform services.

The categories of third parties we may share data with include:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data required to process your deposit or withdrawal transactions.
• Identity verification providers: When we are required to verify your identity or age, your submitted documents may be processed by a specialist verification service.
• IT and infrastructure providers: Our hosting and platform technology partners may have limited access to data stored on servers they manage, subject to strict confidentiality obligations.
• Analytics services: We may use anonymised, aggregated data with analytics tools to understand how players use the platform and improve the overall experience. No personally identifiable information is shared for this purpose.

6. Cookies & Tracking Technologies

PK07 Game uses cookies and similar tracking technologies to keep you logged in, remember your preferences and understand how the platform is being used. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They manage your login session, keep your account secure and ensure pages load correctly. You cannot opt out of these without stopping use of the platform.
• Preference cookies: These remember settings such as your preferred language, display preferences and any customisations you have applied to your account view.
• Analytics cookies: These help us understand which games and pages are most popular, how long players spend on different sections and where users tend to navigate from. All data collected by analytics cookies is anonymised before analysis.
• Security cookies: Used to detect unusual login patterns, suspicious activity or potential fraud attempts. These cookies protect both you and the integrity of the platform.

You can manage or disable non-essential cookies through your browser settings. Please note that doing so may affect some functionality on the platform, such as staying logged in between sessions.

7. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards, in line with our legal and operational obligations. Specific retention periods vary by data type:

• Account information: Retained for the lifetime of your account and for a period following closure, as required for legal and audit purposes.
• Transaction records: All deposit and withdrawal records in PKR are retained for a minimum of five years to support financial accountability and any necessary reviews.
• Identity documents: Kept only as long as required for verification purposes and legal compliance, then securely deleted.
• Support correspondence: Chat logs and email exchanges with our support team are retained for up to two years to assist with any follow-up queries or disputes.
• Analytics data: Anonymised usage data may be retained indefinitely as it contains no personally identifiable information.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8. How We Keep Your Data Secure

Keeping your data safe is something we invest in continuously. PK07 Game uses a combination of technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

• All data in transit between your browser and our servers is protected with SSL/TLS encryption.
• Sensitive data at rest is stored in encrypted format using industry-recognised standards.
• Access to personal data within our systems is restricted on a need-to-know basis and governed by role-based access controls.
• Our systems are monitored around the clock for unusual activity, and automated alerts are triggered if any suspicious patterns are detected.
• Regular internal reviews and security assessments are carried out to identify and address potential vulnerabilities before they can be exploited.

9. Your Rights Over Your Data

You have meaningful rights when it comes to the personal data PK07 Game holds about you. Here is what you are entitled to request at any time:

• Right of access: You can ask us to provide a copy of the personal data we hold about you, including your account details, transaction history and any documents submitted for verification.
• Right to rectification: If any of the information we hold is inaccurate or out of date, you can ask us to correct it.
• Right to deletion: In certain circumstances you can request that we delete your personal data. Note that we may need to retain some records for legal or financial compliance reasons even after your account is closed.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations, such as while a dispute about accuracy is being resolved.
• Right to withdraw consent: Where we process your data based on your consent – such as for marketing communications – you can withdraw that consent at any time with no effect on your account access.

To exercise any of these rights, contact our support team using the details in the Contact section below. We aim to respond to all data requests within a reasonable timeframe.

10. Children and Minors

PK07 Game is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step during registration, and we reserve the right to request supporting documents at any time.

If we discover that an account has been opened by someone under 18, that account will be closed immediately, all associated data will be deleted, and any balance held in the account will be forfeited in line with our Terms and Conditions.

If you are a parent or guardian and believe a minor has registered on our platform, please contact our support team immediately so we can investigate and take the appropriate action as quickly as possible.

11. Changes to This Privacy Policy

PK07 Game reserves the right to update this Privacy Policy from time to time. When we do, the "Last Updated" date at the top of this page will be revised. For significant changes that materially affect how we use your data, we will make a reasonable effort to notify registered players via their registered email address.

We encourage you to review this page periodically so you always know what to expect. Your continued use of the platform after an update has been published means you accept the revised policy.

12. Contact & Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please get in touch with our support team:

You can also find answers to common questions in our FAQ section, or review the full platform rules in our Terms and Conditions.